Medical Receptionist for MDVIP| Scottslawn | Memorial Medical Group

What You Will Do

• Counsels patients on the telephone and in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview.
• Contributes to the financial effectiveness of the organization by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification.
• Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices, Provider Based Billing Acknowledgment, and Notice of Non-Coverage when appropriate.
• Provides appropriate forms to patients for review and/or completion.
• Completes verification of patient insurance plan eligibility and benefits utilizing the Epic based eligibility system or web-based technologies. Complete as needed, medical necessity verification for Medicare outpatient tests and services that have Local Medical Review Policies (LMRP) / Local Coverage Determinations (LCD) in place and request additional information from physician if needed to ensure compliance; present the patient with an Advanced Beneficiary Notice (ABN) if needed for a non-compliant diagnosis.
• Takes steps to avoid duplicate medical record creation and takes appropriate actions to report duplicate MRN’s when discovered.
• Notifies clinical departments of patient arrivals and delays; communicates to patient likewise clinical delays and provider schedule updates as appropriate.
• Prints patient labels, face sheets, insurance cards and wristbands for designated service areas.
• Notifies patients and/or providers of out-of-network insurance status when appropriate.
• Completes downtime procedures during unexpected or planned system downtimes.
• Ensures hardcopy forms are stocked and assists with downtime recovery process.
• Prompts & Collects patient payments, including copays, payments on prior balances, service prepayments, posts payments to accounts and provides receipt of payment to patients.

Why Join Us

• Comprehensive Time Off: PTO
• 6 Paid Holidays (prorated)
• Financial And Retirement 401K with Employer Match
• Competitive Salaries
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Professional And Personal Growth
• Tuition Reimbursement
• Free On-Site Wellness Center
• Employee Recognition
• Employee Assistance Program
• Workplace Convenience And Culture
• Free Parking
• Kidzlink Daycare Center
• Community/Family Atmosphere

Marysville Location

• Marysville is approximately 25 minutes away from Dublin, OH
• Marysville is approximately 30 minutes away from Hillard, OH
• Marysville is approximately 30 minutes away from Delaware, OH
• Marysville is approximately 35 minutes away from Powell, OH

Requirements

• Completion of high school diploma or equivalent
• One (1) year of experience in a medical office
• Demonstrable skills in data entry, personal computer, communication and organizational skills
• Or equivalent combination of education and experience