Medical Receptionist Float
Responsibilities
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.
Requirements
- Post high school office procedures preferred
- Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- Customer service experience
- Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
About Allenmore Hospital
MultiCare Allenmore Hospital has served Tacoma since 1929, offering convenient access to primary and specialty care services. This 130-bed hospital provides advanced diagnostic and treatment technologies and a 24-hour Emergency Department, all located on a patient-friendly, easily accessible campus.
About The Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.
Benefits
- Rooted in the local community