Medical Receptionist - Chiropractic & Functional Medicine Office

Join the fastest-growing functional clinic in Charlotte! At Cornerstone Health Center, Inc., we help patients take control of their health through chiropractic care, functional nutrition, and advanced healing therapies. This is more than a job—it’s a chance to grow with a mission-driven team that loves what we do.

Location: Cornerstone Health Center

About the role

We are looking for someone who:

• Is interested in growing with the company
• Supports a holistic approach to health and wellness
• Is passionate about serving the Charlotte community
• Values faith
• Naturally enjoys organization and structure
• Consistently radiates a positive attitude
• Exudes preparedness and high energy

Responsibilities

• Greet and welcome patients as they arrive at the chiropractic office
• Answer phone calls and schedule/reschedule appointments using text message and telephone communication
• Assist chiropractors with patient examinations and treatments if certified
• Prepare treatment rooms for patient visits, ensuring cleanliness and organization
• Perform administrative tasks such as filing, data entry, and maintaining patient records in EMR system and Dropbox
• Educate patients on chiropractic procedures and provide them with necessary information
• Collect payments
• Check out patients for appointments and supplements
• Manage patients' schedules according to their care plan
• Prepare for patients’ next appointment, download documents, and prepare files
• Meet with patients to describe care plan details and schedule

Requirements

• Associate's degree or equivalent required
• Previous experience in a healthcare or customer service role required
• Knowledge of chiropractic procedures and terminology is preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proficiency in using ER phone systems or similar software is preferred

Benefits

• Exciting & upbeat culture
• Access to personalized functional program & benefits
• Product discount
• On-the-job training & development opportunities
• Paid time off
• Paid sick time
• Be part of a highly motivated, energetic team!

Schedule

• Monday: 7:30am-6:30pm
• Tuesday: 10am-6:30pm
• Wednesday: 7:30am-6:30pm
• Thursday: 7:30am-2:00pm
• Friday: 7:30am-12:30pm