Medical Receptionist- Bilingual- Naples

About the role

MaxHealth in Naples is seeking a full-time Front Office Representative to assist with check-in and check-out functions, collect co-payments, schedule patients, answer phones, and provide excellent customer service.

Responsibilities

• Greet patients warmly upon arrival with compassion
• Schedule appointments
• Aid patients with necessary forms and paperwork
• Maintain confidentiality during daily tasks

Requirements

• Thrive in a fast-paced environment
• Compassionate and service-oriented
• Can multitask with ease

Qualifications

• Strong interpersonal and communication skills
• Attention to detail
• Knowledge of computer software programs including Word, Outlook, and Facility software systems
• EMR/EHR experience preferred
• Knowledge of medical terminology helpful

Benefits

• Fantastic benefits package including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)

Pay

$18.00 an hour

Schedule

Monday-Friday 8:00am-5:00pm

Location

Vanderbilt Beach Rd, Naples

Language Requirement

Must be bilingual English/Spanish to be considered for this position.

About MaxHealth

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures for our patients and our people. Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human. MaxHealth partners with like-minded independent providers, leveraging our platform to expand access to high-quality care while preserving the personalized relationships that define great medicine. Our values guide everything we do: we are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable.

A Day in the Life of a Front Office Representative

As a Front Office Representative, you are directly involved in ensuring that we always deliver focused and empathetic patient care. You thrive in this patient-focused environment as you greet patients warmly upon arrival with compassion, schedule appointments, assist patients with any necessary forms or paperwork, and maintain confidentiality throughout daily tasks.