Medical Payment Poster (3550)

About the Role

This position is responsible for posting daily bank deposits accurately and timely, ensuring detailed billing notes and accessible remits for the Revenue Cycle department.

Responsibilities

• Post daily bank deposits in a timely and accurate manner.
• Meet all monthly and year-end fiscal closing deadlines related to the cash application process.
• Speak knowledgeably regarding reimbursement issues.
• Access remits from various insurance websites and save them in an organized, accessible manner.
• Create comprehensive AR notes to document conversations, reference numbers, and denials.
• Interpret third-party explanation of benefits (EOBs), electronic funds transfers (EFTs), and electronic remittance advice (ERAs).
• Resolve requests from team members regarding missing checks and inaccurate/missing postings.
• Review the unapplied funds report to identify cash transactions that could not post.
• Generate reports to identify outstanding credit balances and prepare overpayment/refund packages as necessary.
• Manage the cash collection process, including generating receipts, updating patient accounts, and ensuring timely deposits.
• Communicate concerns regarding billing and cash posting with the Revenue Cycle Manager.
• Perform additional duties as assigned, with potential changes to duties or responsibilities.

Requirements

• High school graduate or general education degree (GED).
• Minimum of 3 years of experience in medical posting, medical billing, and general office procedures within a healthcare background.

Preferred Qualifications

• Home infusion experience.
• Experience with cash application and reconciliation processes.
• Familiarity with Medicare, Medicaid, and third-party payer guidelines.
• Understanding of CPT/HCPCS and ICD-10 coding.

Skills

• Accurate and timely posting of payments, bank deposits, and cash applications.
• Strong understanding of EOBs, EFTs, ERAs, and third-party payer processes.
• Ability to identify and resolve unapplied payments, denials, and discrepancies.
• Experience with refunds, overpayments, and reconciliation processes.
• Working knowledge of medical billing workflows and procedures.
• Strong critical thinking for handling complex or variable situations.
• Proactive identification of issues impacting cash flow and reconciliation.
• High precision in data entry and financial transactions under deadlines.
• Ability to manage multiple priorities and meet strict deadlines.
• Strong organizational skills in a fast-paced environment.
• Clear, professional communication with internal teams, payers, and patients.
• Strong customer service mindset for handling inquiries and issues.
• Proficient in practice management systems and healthcare software.
• Strong typing and 10-key skills.
• Ability to generate and analyze reports related to payments and balances.
• Works effectively with billing, collections, and cross-functional teams.
• Self-motivated, dependable, and deadline-driven.
• Maintains confidentiality and adheres to ethical standards.

Physical Demands

• Primarily sedentary role with extended periods of sitting.
• Frequent use of hands for typing, data entry, and fine motor tasks.
• Occasional standing, walking, reaching, and light lifting (up to 10 pounds).
• Repetitive hand and wrist movements throughout the workday.
• No special vision requirements beyond standard computer use.

Work Environment

• Office-based healthcare setting.
• Quiet to moderate noise level.
• Minimal exposure to environmental hazards.
• Frequent interaction with staff, providers, and external stakeholders.
• Fast-paced environment requiring attention to detail and accuracy.

Additional Requirements

• Must pass a pre-employment background check and drug screen per company policy and applicable state law.
• Must maintain required immunizations per accreditation standards and company policy.
• Must provide proof of eligibility to work in the U.S.
• Must comply with company policies, codes of conduct, and required trainings.