Medical Payment Poster

Responsibilities

• Post insurance, electronic (ERA/835), EFT, mailed, and patient payments accurately within established timelines.
• Review Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) to post payments, adjustments, denials, and contractual write-offs.
• Identify and report denials, underpayments, zero-dollar payments, and payment discrepancies for follow-up.
• Balance daily payment batches and reconcile posting reports to ensure accuracy.
• Identify accounts requiring refunds or additional review.
• Research payment variances and resolve posting issues when appropriate.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Collaborate with the billing team to improve workflow efficiency and maintain clean patient accounts.

Requirements

• A high school diploma or equivalent.
• Working knowledge of medical insurance terminology, EOBs/ERAs, Medicare, Medicaid, commercial insurance, and payer reimbursement processes.
• Strong attention to detail, organizational skills, and accuracy.
• Basic computer, data entry, and math skills.
• Excellent communication and customer service skills.

Preferred Qualifications

• A Medical Billing and Coding Certificate, associate degree, or bachelor's degree.
• One (1) year of experience in medical billing, payment posting, insurance claims, or healthcare revenue cycle.
• Knowledge of CPT, HCPCS, and ICD-10-CM coding.
• Experience with eClinicalWorks (eCW).
• Experience in a Federally Qualified Health Center (FQHC).

Pay & Schedule

Competitive starting wages based on experience and qualifications
Hybrid, Full-time, Monday–Friday

In addition to competitive pay, full-time employees accrue up to 200 hours (5 weeks) of PTO per year. Employees also enjoy employer retirement match contributions and early Friday clinic closures, supporting a strong work-life balance.