Medical Operations Virtual Meeting Moderator

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

About the role

As a Medical Operations Virtual Meeting Moderator at ICON, you will serve as a Subject Matter Expert (SME) in virtual meeting technologies, with primary expertise in Microsoft Teams, related databases, and team collaboration (SharePoint) sites. This role is responsible for coordinating meeting logistics, conducting technology readiness checks, providing guidance on platform capabilities and best practices, and ensuring that all stakeholders and presenters are fully prepared regarding meeting requirements, timelines, arrival expectations, and technical considerations. The overall objective is to deliver a professional, efficient, and uninterrupted meeting experience while maintaining a high standard of operational excellence.

Responsibilities

• Support project managers in the planning, execution, and monitoring of clinical trials.
• Serve as a Subject Matter Expert (SME) in virtual meeting technologies, with primary expertise in Microsoft Teams, related databases, and team collaboration (SharePoint) sites.
• Coordinate meeting logistics, conduct technology readiness checks, and provide guidance on platform capabilities and best practices.
• Ensure all stakeholders and presenters are fully prepared regarding meeting requirements, timelines, arrival expectations, and technical considerations.
• Deliver a professional, efficient, and uninterrupted meeting experience while maintaining a high standard of operational excellence.

Requirements

• Bachelor's degree in life sciences, pharmacy, or a related field.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint, with the ability to leverage these tools to support operational excellence, project execution, and effective collaboration.
• Demonstrated expertise in project management, including exceptional written and verbal communication, facilitation, conflict resolution, stakeholder engagement, and resource management.
• Results-driven, deadline-oriented self-starter with a proven ability to proactively engage cross-functional teams, drive accountability, and ensure project timelines are consistently achieved.
• Experience facilitating/moderating virtual global meetings.
• Experience setting up MS Teams from start to finish (required).
• Subject Matter Expert in using MS Teams.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent attention to detail and accuracy in data management and documentation.
• Effective communication skills, with the ability to work effectively across teams.

Benefits

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.