Medical Office Supervisor, Pediatric Contact Center

Job Summary

The Medical Office Supervisor is responsible for the daily operations of Erlanger Medical Group, Pediatrics. Responsibilities include supervising front office staff, coordinating physician office and call schedules, preparing and overseeing support staff schedule, oversight of the pre-cert/referral process and revenue cycle, ordering of medical and office supplies, posting and assistance with staff recruitment, accounts payable, oversight for staff recruitment / discipline / termination, patient correspondence, managing work queues, arranging various tasks for smooth and efficient operation of the practice.

Responsibilities

• Supervise front office staff
• Cook up and oversee support staff schedule
• Oversight of the pre-cert/referral process and revenue cycle
• Order medical and office supplies
• Post and assist with staff recruitment
• Manage accounts payable
• Oversight for staff recruitment / discipline / termination
• Manage patient correspondence
• Manage work queues
• Arrange various tasks for smooth and efficient operation of the practice

Requirements

• Two years' experience in healthcare related field
• Knowledge of healthcare practice procedures and equipment

Qualifications

• High school graduate preferred with a B.S. Degree in Business

Skills

• Trained and assigned to coordinate care for patients
• Trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change
• Trained and assigned to manage the practices' patient population
• Participates in the practice's quality improvement process and performance evaluation

Benefits

• Team-based approach to care
• Trained and assigned to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines

Pay

N/A

Schedule

N/A

Contact Information

Chattanooga, TN
Medical Office Supervisor, Pediatric
Contact Center

Standard Hours: Regular