Medical Office Manager, Scheduling

Responsibilities

• Operations Scheduling and QGenda Management
• Assist with filling holes in schedules.
• Communicate scheduling needs to relevant parties.
• Maintain QGenda to reflect new hires and removals.
• Ensure QGenda data is updated after schedule changes.
• Ongoing Credentialing Review
• Manage lists of expiring or expired credentialing items.
• Collaborate with various teams to ensure practitioner credentials are up to date.
• Recruitment
• Participate in facility-related recruitment calls.
• Work with recruitment teams to address clinician recruitment needs.
• Input and give access to QGenda to clinicians.
• RCM
• Provide backup assistance to the Billing Administrator.
• Complete training to thoroughly scrub charts.
• Follow chart batching and scanning processes.
• Ensure data streams are complete, accurate, and contain required information.
• Interact with hospital staff to obtain additional information.
• Quality Clinical Audits
• Facilitate and support clinical practice audits.
• Run outcome forms reports daily.
• Give weekly updates on outstanding forms.
• MTC Reporting
• Login to MTC weekly to complete transcriptions.
• Respond to Red Alerts within 48 hours.
• Ensure timely completion of F/OPPEs.
• Education/Experience
• Bachelor’s degree preferred, or 2-5 years’ equivalent experience.
• Prior experience in a medical administrative or adjacent role highly preferred.

Qualifications

• Strong organizational skills with a problem-solving attitude.
• Strong interpersonal & communication skills (both written and verbal).
• Proficiency in Microsoft Word (Intermediate/Advanced), Outlook (Intermediate), Zoom (Intermediate), Excel (Intermediate/Advanced), PowerPoint (Intermediate/Advanced).
• Availability: Monday – Friday, 7:00am – 3:30pm.
• Must be available to occasionally cover nights and/or weekends as needed.
• Location: Must be able to reliably travel within and between each hospital location mentioned in the Position Description.

Benefits

• Medical, dental, vision insurance.
• 401(k) with matching.
• Ancillary coverage available.
• PTO: 22 days + 1 floating holiday.

Pay

$55,000 - $70,000 / year, commensurate with experience.

Schedule

Monday - Friday, 7:00am - 3:30pm.