Medical Office Manager

About the role

A growing primary care internal medicine practice in Mesquite is seeking an experienced Medical Office Manager to oversee daily operations, supervise staff, and ensure excellent patient satisfaction.

Responsibilities

• Manage daily operations for the location while maintaining a professional workplace
• Train, supervise, and evaluate staff
• Communicate daily with patients, staff, and vendors
• Maintain and monitor supply inventory
• Maintain and ensure patient appointments optimize patient satisfaction and facility efficiency
• Develop, implement, and maintain office policies and procedures with direction from executives
• Ensure staffing is appropriate for day-to-day operations working alongside the medical director
• Promote excellent customer service by all levels of staff
• Ensure patient satisfaction, including troubleshooting complaints and developing process improvements to prevent recurrences
• Perform medical coding and billing as a backup to the billing staff
• Perform front office duties as a backup during staff absence or high office demands
• Assist in special projects as needed or directed

Requirements

• 5+ years in a supervisory or management position at a healthcare practice
• Experience with ATHENA medical software
• Excellent customer service skills
• Strong organizational skills
• Computer software proficiency
• Familiarity with medical terminology

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Short-term/Long-term disability (STD/LTD)
• Pension Plan
• Profit Sharing

Job Type: Full-time