Medical Office Coordinator (Coopersburg, PA)

Role and Duties

• Greet and treat all patients in a kind and professional manner
• Conduct, communicate and dress appropriately
• Answer all incoming phone calls
• Transfer calls to the correct person
• Schedule appointments as instructed
• Inform patient of necessary paperwork
• Verify patient and insurance information
• Maintain and update patient files
• Prepare for appointments in advance
• Obtain patient insurance information and other paperwork for billing
• Collect, apply, and record payments
• Make payment arrangements with patients
• Record all transactions on log
• Communicate with patients and others for more information
• Complete other duties as assigned

Skills & Requirements

• Works independently
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Mets deadlines and prioritizes duties
• Proficient with multiple-line phone system
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school diploma
• Knowledge of anatomy and medical code is a plus