Medical Office Coordinator

About the Role

Beacon Orthopaedics & Sports Medicine is a nationally known and respected leader in providing sports medicine and orthopedic care for over twenty-five years with 20+ locations in Southwest Ohio (Cincinnati and Dayton), Northern Kentucky, and Southeastern Indiana. At SCA Health, we believe health care is about people—the patients we serve, the physicians we support, and the teammates who push us forward.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics, and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems, and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart is how we operate, guided by seven core values: clinical quality, integrity, service excellence, teamwork, accountability, continuous improvement, and inclusion. These values shape our culture and decisions, ensuring your work directly impacts patients, physicians, and communities.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcome and greet all patients and visitors, in person or over the phone.
• Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting, and friendly environment.

Requirements

• High school graduate or equivalent.
• Minimum of one year of experience in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Preferred Skills

• Knowledge of computers, faxes, printers, and other office equipment.
• Proficient in MS Office programs (Word, Excel, Outlook, Forms, Access, and PowerPoint).
• Ability to handle confidential matters responsibly.
• Ability to work in a multi-task, high-stress environment.

Benefits

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Learn more about our benefits at https://careers.sca.health/why-sca.

Pay

USD $16.00/Hr. – USD $25.00/Hr.