Medical Malpractice Account Manager

Responsibilities

• Serve as the primary liaison between healthcare clients and internal teams
• Build and maintain long-term, trusted relationships with key stakeholders
• Conduct regular account reviews to assess performance, needs, and opportunities
• Develop and execute account plans to meet client objectives and company revenue goals
• Identify upselling and cross-selling opportunities while maintaining compliance with healthcare regulations
• Coincide onboarding, implementations, and ongoing service delivery
• Resolve client issues in a timely and professional manner
• Ensure service levels and performance metrics are met or exceeded
• Stay current on healthcare industry trends, reimbursement models, and regulatory changes
• Education clients on relevant product or service updates

Qualifications

• Minimum High School degree
• Must be licensed or willing to obtain license
• Microsoft suite of products, AMS360 experience a plus
• Must be able multi-task while maintaining accuracy
• Able to prioritize and meet deadlines
• Able to work in a fast-paced environment

Benefits

• Compensation: $80,000/yr.
• Company Paid Life Insurance, Long-Term and Short-Term Disability
• Medical, Dental, Vision and FSA/HSA plans
• 401(k) with company match
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
• Generous PTO