Medical Imaging Service Engineer

Key Responsibilities

• Technical Service – 40% Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on medical imaging equipment. Repair, install, and calibrate medical imaging equipment. Inform supervisors of the status of repairs, scheduled inspections, equipment conditions, and customer concerns. Coordinate and document the activities of subcontractors, vendors, and service technicians to ensure proper service delivery. Maintain expertise in clinical engineering through ongoing training and education. Assist with special projects related to service operations as assigned.
• Regulatory Compliance – 25% Ensure the accuracy and integrity of the equipment database, including inventory, PA schedules, nomenclature, and service history. Comply with the Medical Equipment Management Plan (MEMP), adhering to regulatory agency requirements and organizational policies. Ensure timely and accurate completion of service documentation. Collaborate with medical physicists to verify radiation outputs, ensuring compliance and patient safety.
• Relationship Management – 25% Build and maintain strong relationships with staff and clinicians. Discuss equipment status, functionality, and concerns with stakeholders. Uphold the mission, vision, and values of Insight Foundation in all interactions. Provide a positive representation of Insight Foundation by integrating core values into daily activities.
• Inventory Management – 10% Perform periodic inspections and maintain an inventory of common failure parts to ensure equipment uptime. Verify security analysis for new customer equipment. Conduct incoming inspections (II) to maintain an accurate inventory of all medical devices, including rentals, trials, and permanent equipment. Make recommendations regarding inventory updates and improvements.

Skills and Experience

• Proficiency in diagnosing, repairing, and maintaining medical imaging equipment including and not limited to Ultrasound, general X-ray, CT, and cathlab
• Strong computer skills, including knowledge of Microsoft Office (Excel) and networking applications
• Ability to interpret error codes, replace hardware components, and navigate computer systems
• Excellent interpersonal and customer service skills
• Strong verbal and written communication skills

Education and Qualifications

• Associate’s degree in a technical/electronics field, equivalent military training, or two years of equivalent experience required
• 2-3 years of experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment preferred