Field Service Engineer - Medical Imaging
Aura Health · San Francisco, CA · 3 wk ago
Information TechnologyFull-time
About the role
Field-based position installing, troubleshooting, servicing, and maintaining diagnostic imaging equipment at customer sites nationwide, with a primary focus on the Northwest region. You will build strong customer relationships, deliver excellent service, and contribute to service revenue growth.
Responsibilities
- Diagnose electronic, mechanical, and network issues on diagnostic imaging equipment.
- Perform preventative maintenance, installations, and repairs.
- Complete administrative tasks in compliance with regulatory requirements.
- Collaborate with regional teams to improve processes and expand technical skills.
- Travel extensively (up to 90%), including overnight and nationwide travel.
Requirements
- 1+ years of diagnostic imaging service experience or 3+ years in electromechanical service.
- Knowledge of X-Ray, Cath Labs, or Image-Guided therapy equipment preferred.
- Strong technical aptitude in electronics, mechanics, and networking.
- Associate degree in electronics or related field, or equivalent experience.
- Ability to meet physical and environmental demands of fieldwork, including working in healthcare settings and remote locations.
- Residence within the territory (Northern CA, WA, or OR) near a major airport required.
Benefits
- Competitive pay and on-call pay.
- Comprehensive benefits package.
- Career development opportunities.