Field Service Engineer - Medical Imaging Equipment

About the role

The Field Service Engineer will be responsible for providing service and repair to a variety of medical imaging equipment, including Mammography, Ultrasound, MRI, CT, and X-ray systems. This position involves regular travel and requires basic troubleshooting, installation, maintenance, and repair of radiological equipment.

Responsibilities

• Basic troubleshooting, installation, maintenance and repair of radiological equipment.
• Completing Preventive Maintenance and modifications.
• Setup, calibration, QC and QA of the customer’s equipment according to OEM specifications.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated.
• Working as a member of Assured Imaging’s team as well as being able to work independently, to provide efficient service.
• Adhering to current regulatory requirements to include, but not limited to, HIPPA, OSHA and FDA.
• Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Requirements

• Associate's degree or Radiology OEM training, Electrical, Technology, equivalent military experience or Associates Degree with 2 or more years’ experience in servicing Diagnostic Imaging equipment.
• Experience servicing diagnostic imaging equipment.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Valid driver’s license and good driving record is required.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Resourceful, with the ability to work independently.
• Strong time management skills.
• Able to work productively in a pressurized environment.
• Must be able to travel.

Qualifications

• Must have experience servicing diagnostic imaging equipment.
• Must have experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Must have a valid driver’s license and good driving record.
• Must have experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Must have proficient computer skills including MS Word, PowerPoint, Excel and Outlook.
• Must have excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Must have resourcefulness, the ability to work independently, strong time management skills, and the ability to adapt to changing circumstances.
• Must have attention to detail and decision-making, problem-resolution and creative thinking skills.
• Must be able to work in a fast-paced, self-directed, entrepreneurial environment.
• Must be able to work productively in a pressurized environment.
• Must be able to travel.

Skills

• Basic troubleshooting and repair skills.
• Knowledge of radiological equipment and its components.
• Experience with preventive maintenance and modifications.
• Ability to perform setup, calibration, QC and QA of equipment.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Understanding of regulatory requirements (HIPPA, OSHA, FDA).
• Ability to work independently and as part of a team.
• Strong time management and organizational skills.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to adapt to changing circumstances.
• Decision-making, problem-solving, and creative thinking skills.
• Attention to detail.

Benefits

• Immediately accrue PTO as you work!
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program