Medical Imaging Field Engineer 2 - St. Louis, MO

About the role

This role is well suited to an ambitious professional looking for the next step in their career. As a Customer Service Engineer, you will service Medical Imaging Equipment in the St. Louis, MO area. Customer Service Engineer Level based on prior experience.

Shift requirements

After onboarding/training: Monday through Friday, 10:00 a.m. to 7:00 p.m. (eligible for shift differential pay).

Responsibilities

• Install, troubleshoot, repair and perform preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within the territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets including a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Qualifications

• Minimum high school diploma; technical Associate's Degree or equivalent preferred.
• Proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• 3–5+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver's license, ability to drive independently day and night, and good driving record required.
• Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
• Must be able to work with controlled technology in accordance with U.S. export control law.
• Must meet all Vendor Credentialing requirements necessary for full client access, which vary by client and may include proof of valid identification (photo, driver's license, SSN), criminal background checks, drug screens, immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare training.
• This role is governed by the Fleet Safety Policy. Applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless prohibited by state/local law).

Physical requirements

• Lifting 50 lbs (floor to above waist/head)
• Walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach
• Fine grasping manipulation, good vision
• Ability to work alone

Pay & benefits

Base pay range: $58,240 – $80,080. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits offered for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

This response is AI-generated, for reference only.