Medical Front Office - Patient Service Specialist - KORT

About the role

When patients enter our outpatient physical therapy center in Louisville, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center.

Responsibilities

• Manage patient registration and provide information about their next appointment
• Schedule patient appointments in person and via phone
• Communicate with parties such as attorney offices, insurance companies, and translation companies
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• High School Diploma or GED
• One year of front desk experience
• One year of medical office experience preferred

Qualifications

• High School Diploma or GED
• One year of front desk experience
• One year of medical office experience preferred

Skills

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Knowledge of medical terminology and procedures

Benefits

• Generous PTO
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans
• Life and disability protection

Pay

$18/hour (pending experience)

Schedule

Weekdays - Varies