Medical Front Office - Patient Service Specialist - KORT

About the role

We want patients to have an exceptional experience starting at the front desk. You will manage both the patient side and business side of our outpatient physical therapy center.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with parties such as attorney offices, insurance companies, translation companies, medical office leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• High School Diploma or GED
• One year of front desk experience
• Health care experience

Qualifications

• One year of medical office experience preferred

Skills

• Excellent customer service skills
• Strong organizational and communication skills

Benefits

• Eligible for 401k after 1,000 hours within the first anniversary or subsequent calendar year

Pay

$17/hour (pending experience)

Schedule

Weekdays - Varies