Medical Front Office - Patient Service Specialist

About the role

As a Patient Service Specialist, you will manage both the patient side and business side of our outpatient physical therapy center in Orange City, Florida.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies, and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• High School Diploma or GED.
• One year of medical office experience.

Qualifications

• One year of front desk experience preferred.
• Health care experience preferred.

Skills

• Excellent communication skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of insurance verification processes.

Benefits

• Generous PTO to maintain a healthy work-life balance.
• Comprehensive medical/RX, health, vision, and dental plan offerings.
• Company-matching 401(k) retirement plans as well as life and disability protection.

Pay

$17/hour (pending experience)

Schedule

Weekdays (Varies)