Medical Front Office - Patient Service Specialist
Select Medical · Lancaster, OH · 1 wk ago
Healthcare$18/hrFull-time
When patients enter our outpatient physical therapy centers
That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Requirements
- High School Diploma or GED
- Preferred: Insurance Verification Experience, Medical Office Experience
Qualifications
- Not specified
Skills
- Excellent customer service skills
- Strong organizational and time management skills
- Ability to communicate effectively with various stakeholders
Benefits
- Start Strong: Mentorship and orientation programs
- Recharge & Refresh: Generous PTO
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Pay
$17.00 - $18.00/hour (pending experience)
Schedule
Monday- Friday (hours vary)