Medical Front Office - Patient Service Specialist

About the role

When patients enter our outpatient physical therapy center in Coral Springs, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Requirements

• High School Diploma or GED
• Health care experience preferred

Qualifications

• Not specified

Skills

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Knowledge of health insurance and payment processes

Benefits

• Eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year

Pay

• $16/hour (pending experience)

Schedule

• Weekdays as Needed, 2pm to 7pm