Medical Front Office - Patient Service Specialist

About the role

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• Prior 1 Year Front Desk experience
• Prior 1 Year of Medical Office Experience

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$18.00 - $22.00/hour, based on experience

Schedule

Weekdays, Monday through Friday - Clinic Hours 8am-5pm