Medical Front Office - Patient Service Specialist - Float

Position Overview

This is a PRN (As Needed) position and requires traveling between three centers in the greater Columbia, area. Reliable transportation and a clean driving record is preferred.

About the Role

Manage both the patient side and business side of our outpatient physical therapy center. Greet and register patients, provide information about their visit, schedule appointments, communicate with various parties, collect co-pays, manage payer approvals, and conduct insurance verifications.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment
• Schedule patient appointments in person and via phone
• Communicate with parties such as attorney offices, insurance companies, and translation companies
• Market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• High School Diploma/GED required
• One year of front desk experience
• One year of medical office experience

Qualifications

• Insurance verification experience
• Health care experience

Skills

• Excellent customer service skills
• Effective communication skills
• Ability to manage multiple tasks simultaneously

Benefits

• Eligible for 401k after reaching 1,000 hours within the first anniversary or subsequent calendar year

Pay

$20/hour (pending experience)

Schedule

Monday/Wednesday/Friday (7am to 4pm) & Tuesday/Thursday (8am to 5pm)