Medical Front Office - Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out. Schedule patient appointments in person and via phone. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• High School Diploma or GED.

Qualifications

• Experience with insurance verification.

Skills

• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Ability to communicate effectively with various stakeholders.

Benefits

• Generous PTO to maintain a healthy work-life balance.
• Comprehensive medical/RX, health, vision, and dental plan offerings.
• Company-matching 401(k) retirement plans as well as life and disability protection.

Pay

$19.00 - $19.50/hour

Schedule

Monday - Friday (2 evenings till 7pm per week)