Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out. Schedule patient appointments in person and via phone. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team. Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Requirements

• A high school diploma or GED is required.

Qualifications

• No specific qualifications are listed beyond the minimum requirement of a high school diploma or GED.

Skills

• Insurance Verification Experience
• Health Care Experience

Benefits

• Start Strong: Our mentorship and orientation programs ensure a successful transition.
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance.
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection.

Pay

$17.50 - $20.00/hour - based on experience

Schedule

Weekdays, Monday through Friday, 7am - 6pm (8 hr shift)