Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Requirements

• A High School Diploma or GED is required.
• One year of front desk experience is preferred.
• One year of medical office experience is preferred.

Qualifications

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.
• Ability to carry office supplies up to 10lbs.
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction.
• Ability to speak and hear sufficiently to understand and give directions.

Skills

• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Effective communication skills.
• Basic computer skills including keyboarding and data entry.

Benefits

• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
• Company-matching 401(k) retirement plans as well as life and disability protection.

Pay

$18.00 - $20.00/hour - based on experience

Schedule

Weekdays, Monday through Friday