Patient Service Specialist

Responsibilities

• Serves as a liaison between patients, fellow employees, and referral sources.
• Coordinates and administers front office activities, including patient scheduling, reception duties, medical record preparation, clinic statistics, and report compilation.
• Ensures the accuracy and completeness of patient demographic and third-party payer information.
• Collects, reconciles, and prepares daily bank deposits for over-the-counter cash.
• Obtains and tracks authorizations as needed.
• Communicates effectively with staff members, supportive personnel, patients, physicians, and community members.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a medical office setting that required multi-tasking preferred.
• Basic knowledge of computers including keyboard familiarity, word processing, office procedures, filing, verbal and written communication skills, fax, and photocopy.
• Exceptional communication skills.
• Knowledge of health insurance preferred.
• Available for early morning and evening shifts on Monday through Friday.