Medical Front Office - Patient Service Specialist

When patients enter our outpatient physical therapy centers

We want them to have an exceptional experience - starting at the front desk. That’s where you come in.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Requirements

• High School Diploma/GED required

Qualifications

• One year of medical office experience preferred
• One year of front desk experience preferred

Skills

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office applications

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

• $18.00 - $20.00/hour (based on experience)

Schedule

• Weekdays - Varies