Medical Front Office - Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out. Schedule patient appointments in person and via phone. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• Health Care Experience
• 1 Year of Front Desk Experience
• PREFERRED: Insurance Verification Experience
• PREFERRED: Previous Therapy Experience