Medical Assistant - Training Provided!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

Perks & Benefits

• Full benefits package: medical, vision, dental, and life insurance
• 401k with employer matching
• Paid time off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

• Full-time position
• Offices open Monday–Friday 8 am–6 pm, Saturday 8 am–1 pm
• Must have open availability to work any shift within these hours, including occasional earlier or later shifts as needed

Requirements

• High school diploma or GED equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on background check
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute the Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times, valuing both the patient’s time and the doctor’s schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual acuity, etc.)
• Clean all examination equipment, including tonometer tip
• Interact with all levels of employees in a courteous, professional manner at all times
• Perform general office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commit to work hours that meet the needs of the business, which may include weekends, schedule changes, or extended hours

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Work Environment & Physical Requirements

• Work is primarily performed in a standard office or clinical setting; occasional travel to other locations may be required
• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Must be able to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary