Medical Assistant - Primary Care Plus at O'Neal Lane

About the role

The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

Primary Responsibilities

• Adds the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs
• Involves the individual patient and caregiver, as appropriate, in decision making
• Facilitates communication and coordination among members of the care team
• Provides patient care to include patient assessment prior to physician's/nurse practitioner's examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
• Escorts patient to exam room
• Participates in team "huddles" and ensures electronic medical record (EMR) is prepared for the clinic visit
• Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter. After the call has been addressed, communicates with the patient and documents in the Telephone Encounter
• Maintains cleanliness of the patient care areas (exam rooms)
• Ensures exam rooms are stocked at all times
• Cleans and disinfects instruments according to policy
• Performs clinic tasks as directed by Clinic Manager
• Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes
• Reviews all required education courses (live and online) and applies to daily clinic practice
• Maintains competency of clinical skills

Core Competencies

• Excellent communication skills
• Time management
• Ability to multi-task/prioritize
• Computer/EMR Skills
• Professionalism
• Ability to work well with a diverse group of people
• Critical thinking/sound judgment
• Flexibility
• Willingness to take directives
• Compassionate
• Solid work ethic
• Dependability

Required Qualifications

• Current CPR/AED certification or ability to obtain within 30 days
• 1+ years of clinic experience or related experience in a medical setting
• Computer experience (Word, Excel, Outlook)
• Knowledge of OSHA/HIPAA compliance

Preferred Qualifications

• Current Medical Assistance certification
• EMR training or experience

Physical Demands/Working Conditions

• Ability to stand for long periods
• Extensive walking
• Must be able to lift up to 20 pounds
• Able to bend and sit
• Flexible hours

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.