Medical Assistant Medical Office Rep

About the Role

As our Medical Assistant, you will ensure smooth daily operations for your patients and the medical team. You can expect to support multiple patients daily, depending on physician availability. This position is represented by the SEIU-UHW.

Responsibilities

• Proactively prepare patient charts and assist with patient exams or procedures.
• Relay physician instructions and administer physician-directed medication.
• Perform accurate vital sign measurements.
• Manage medical records (charts and EMR).
• Communicate patient concerns to providers.
• Collaborate with physicians, insurance, and pharmacies for medication authorizations and refills.
• Provide excellent customer service and demonstrate technical competence.
• Obtain pre-authorizations for procedures, imaging, tests, and medications.
• Accurately submit RX requests to pharmacies within 30 minutes after obtaining a physician’s written order.
• Proactively contribute to organizational excellence.
• Utilize work time efficiently through proper time management.

Requirements

• High School Graduate or GED.
• Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training equivalent to an accredited Medical Assistant program (determination by DHMF HR department in conjunction with the State Division of Allied Health).
• Basic Life Support (CPR) certification upon hire.

Preferred Qualifications

• 6 months of experience in an outpatient setting as a Medical Assistant.
• 6 months of experience in an outpatient setting as a Medical Office Receptionist or equivalent high-volume customer service role involving referrals or scheduling surgeries.
• Experience in billing.
• Prior call center experience.
• Experience with multi-line phones/ACD phones.

About the Workplace

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. It is an affiliate of Dignity Health—one of the largest health systems in the nation—with hospitals and care centers in California, Arizona, and Nevada.

Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center), we offer an integrated care delivery system providing primary care for family medicine and internal medicine, cancer care (gynecologic oncology and radiation oncology), endocrinology, gastroenterology, and general surgery.

Pay

$25.00 - $27.67 per hour.