Medical Office Rep

About the role

BayCare is seeking a Medical Office Representative to provide outstanding customer service in Tampa Bay’s leading multi-specialty group, with over 600 providers across 45 specialties and 175+ outpatient locations.

Responsibilities

• Supports the physician’s office healthcare team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• Arranges laboratory procedures and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Requirements

• High School diploma or equivalent
• 6 months of healthcare experience or 6 months of customer service experience
• Medical front desk experience highly preferred

Schedule

Full-time, non-exempt. Monday–Friday, 8:00 AM–5:00 PM.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts

Location: Bay Area Gl Endo and Liver Specialists.