Medical Office Rep

BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

About the role

We are seeking a Medical Office Representative who is passionate about providing outstanding customer service to our community.

Location: Morton Plant Mease Primary Care Cypress Ridge
Status: Full Time (non-exempt)
Shift: Mon - Fri 8:00 AM - 5:30 PM

Responsibilities

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures, laboratory work, and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Requirements

• High School diploma or equivalent
• 6 months of healthcare experience or 6 months of customer service experience
• Medical front desk experience highly preferred

Benefits

• Health, Dental, and Vision benefits
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts
• Opportunity to be part of an amazing team and a great place to work