Medical Office Rep

About the role

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Position details: located at Palm Harbor West Medical Center, full-time (non-exempt), Monday–Friday 8:00 AM–5:00 PM.

Responsibilities

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures, laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Requirements

Required education: High school or equivalent.

Experience: 6 months of healthcare or 6 months of customer service; medical front desk experience highly preferred.

Benefits

• Health, dental, vision insurance
• Paid time off
• Tuition reimbursement
• 401(k) match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts
• Chance to be part of an amazing team and a great place to work

Schedule

Monday–Friday, 8:00 AM–5:00 PM.