Medical Assistant II - Family and Internal Medicine - East Washington

Join a busy, team-oriented primary care clinic where collaboration and patient care come first.

Schedule

• Full-time | 1.0 FTE
• Monday-Friday, 7:30 AM - 4:30 PM
• No weekends or holidays currently required

Location

9650 E. Washington St., Suite 100, Indianapolis, IN 46229

Responsibilities

• Room patients and prepare them for provider visits
• Administer injections and perform point-of-care testing
• Complete prior authorizations and provider paperwork
• Support patient care and clinic workflow through administrative tasks
• Collaborate with providers and teammates to deliver an exceptional patient experience
• Perform duties associated with direct patient care and clinical direction under supervision
• Assure completeness of ordered procedures and treatments, ensure smooth patient flow
• Perform general lab work and instruct patients concerning procedures, treatments, and needs
• Ensure medical orders and referrals are carried out accurately and in a timely manner
• Perform registration and scheduling activities per organizational and departmental procedures
• Maintain EMR files and perform general front office functions as needed
• May perform computerized physician order entry, if directed by assigned physician
• Precept current MA team members or MA Externs as requested by leadership

Requirements

• AHA Basic Life Support for healthcare workers certification required
• High school diploma or equivalent required
• Graduation from a Medical Assistant program required
• Current certification in medical assisting required from one of the following:
  • America Association of Medical Assistants (CMA)
  • American Medical Technologists (RMA)
  • National Health Career Association (CCMA)
  • National Center for Competency Testing (NCMA)
  • American Medical Certification Association (CMAC)
• Knowledge of OSHA, CLIA, and ADA required
• Knowledge of ICD-10 and CPT coding required
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire
• Knowledge of standard laboratory and medical procedures
• Knowledge of insurance plans and third-party payers
• Ability to master standard clinical competencies per current Clinical policy, Point of Care, and Skills Competency checklists
• Requires basic math and accurate data collection and entry skills

Qualifications

• Primary care experience preferred, but not required
• Strong multitasking and organizational skills
• Positive attitude and willingness to support the entire team

About Our Team

• Team-oriented, engaged, and fast-paced environment
• 11 Medical Assistants supporting the clinic
• Approximately 70% patient rooming and 30% administrative responsibilities
• Team members help each other, stay engaged, and work together to provide excellent patient care
• Ideal candidate enjoys collaboration and thrives in a busy setting

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Why Join Us?

• Located in a medical pavilion with imaging, lab, specialty services, and a surgery center
• Strong support resources for patients and staff
• Career growth opportunities, including Medical Assistant III and Team Lead roles
• Supportive team culture and diverse patient population