Medical Assistant - General Surgery Clinic

Schedule

Monday – Friday 8 am – 5 pm, self‑scheduled late shifts, no holidays or weekends.

Pay

Pay range: $21.85 – $32.80 per hour.

Benefits

• Paid time off programs
• Health and welfare benefits (medical, dental, vision, life, short‑ and long‑term disability)
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Potential premium pay (shift, on‑call, etc.) and incentive pay for select positions
• Opportunities for annual performance‑based increases

Responsibilities

• Prepare and room patients for exam, obtaining vital signs and documenting health information (chief complaint, allergies, medications).
• Monitor and complete Clinical Integration/Quality Improvement measures, notifying clinicians of opportunities within scope.
• Perform laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and infection‑control guidelines.
• Assist physicians/advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administer routine medications under physician/APP orders or approved standing orders (immunizations, antibiotics, vitamins, topical agents).
• Follow through on procedure or test requests, care algorithms, appointment scheduling, and referrals.
• Refer questions to RNs or physicians/APCs per scope of practice and relay information back to patients.
• Communicate with physicians, APPs, and the health‑care team to ensure smooth clinic flow and adjust as necessary.
• Provide accurate, timely information to patients.
• Perform basic and advanced clinical support tasks as appropriate, including suture/staple removal, phlebotomy (butterfly, venous, heel stick), EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under supervision.
• Demonstrate age‑appropriate knowledge and skills, assessing patient data and providing care according to departmental policies.

Qualifications

• Basic Life Support (BLS) for Healthcare Providers certification (American Heart Association).
• Current Medical Assistant certification (CMA, CCMA, NCMA, RMA, NCMSMA, NRCMA, NRMA, etc.).
• High school diploma or GED; Associate’s degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program.
• At least 1 year of relevant experience preferred.

Knowledge, Skills & Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, email, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.

Physical Requirements & Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 lb unassisted; patient lifts over 35 lb require equipment and assistance.
• Functional speech, vision, hearing, and fine‑hand manipulation skills required.
• Frequent exposure to mechanical, electrical, chemical, blood and body fluid hazards; protective clothing/equipment required.
• Operate all equipment necessary to perform the job.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, formed by the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care (Illinois), Atrium Health (the Carolinas, Georgia, Alabama), and Aurora Health Care (Wisconsin). Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, conducts extensive clinical research, and partners with Wake Forest University School of Medicine. The system is recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatment, and specialized musculoskeletal programs. Advocate Health employs approximately 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs.