Medical Assistant - Float

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

About the role

Responsible for providing care for clinic patients under supervision of the physician or advanced provider. Assists providers and staff in coordinating patient care. Functions as primary liaison between patients, staff, pharmacy, and physician/advanced provider. Rooms patients, takes vital signs and inputs data into practice software. May perform TMS treatments under a physician’s supervision.

Responsibilities

• Escort patients to exam rooms; interview patients; review and document chief complaint, allergies, current medication, and any other pertinent prior fixed medical information.
• Measure and record vital signs, including weight, blood pressure, pulse and temperature.
• Communicate directly with patients as instructed by physician or advanced provider.
• Provide written prescriptions for patients and document appropriately as directed by physician or advanced provider.
• Retrieve, review and upload related reports, lab results, and other information into patients’ medical records before appointments for the providers to review.
• Triage and process portal and phone messages, verify emergency requests, refills, or other patient needs in coordination with the provider, and document any medication reactions in patient’s chart.
• Schedule, reschedule or cancel follow-up appointments as necessary logging appropriately in the EMR.
• Perform injections and Point of Care tests (urine, oral pregnancy, drug testing) as directed by physician or advanced provider.
• Ensure logs and clinic checks are completed as required.
• Assist with front desk coverage and onboarding and training new staff.
• Travel between clinics and provide back-up/float coverage as needed, based on operational need and provider schedule.
• Cross train as a TMS tech and assist with coverage.
• Perform other duties as needed and assigned by supervisor.

Requirements

• High school diploma or equivalent required.
• Completion of formal training program as a medical assistant required.
• 1 year experience as a Medical Assistant preferred.
• Electronic Medical Record experience and health insurance preferred.
• RMA or CMA certification preferred.
• BLS preferred.
• Current driver’s license required.

Benefits

• Caring & supportive culture: positive environment complemented by an engaging wellness program, volunteer events, team activities and more.
• Unparalleled growth opportunities: clear paths for career advancement at every level, fostering professional development and personal growth.
• Balanced lifestyle: professional fulfillment while nurturing a healthy work-life balance, free from weekend or evening hours.
• Collaborative team: diverse team of top-notch behavioral health professionals, support staff and empowering leadership.
• Impressive retention rates: higher-than-average provider retention rate of 88%.

Pay

Hourly compensation: $20.00 - $25.00, plus up to $4,000 in bonus opportunities.

Schedule

Regular travel throughout the assigned region for coverage. Occasionally may be asked to travel outside of their region.

Location: Mesa Clinic and travel to other clinics in the region.