Medical Assistant Coordinator (Per Diem)

Responsibilities

• Assists providers and patients by discussing Telehealth services with patients.
• Demonstrates ability to tactfully handle difficult situations, while maintaining a positive attitude.
• Manages incoming calls and provides necessary information.
• Provides and gathers patient's medical documentation as instructed by provider.
• Verification of insurance eligibility/coverage and obtaining necessary pre-certifications/authorizations when applicable.
• Works closely and provides follow up with off-site staff members as needed.
• Schedules and/or preschedules patient appointments.
• Develops a working knowledge of Telehealth applications.
• Uses Electronic Health Record software to assist clinicians in all clinical observations/information.
• Technology troubleshooting (general knowledge of WIFI, internet connectivity).
• Lives support provided as needed.
• Accurately sets up new patient record via Care Connect.
• Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.
• Adheres to all standards found within the HIPAA Compliance Privacy Regulations.
• If qualified, may be asked to interpret on occasion.
• Performs other duties as assigned.

Qualifications

• AAS in Medical Assisting preferred.
• One to two years of experience in a medical setting or equivalent combination of education and experience.
• Intermediate computer/technology skills.
• Excellent customer service and communication skills.
• Medical terminology.

Preferred Qualifications

• AAS in Medical Assisting preferred.
• One to two years of experience in a medical setting or equivalent combination of education and experience.
• Intermediate computer/technology skills.
• Excellent customer service and communication skills.
• Medical terminology.

Education

LICENSES / CERTIFICATIONS: Physical Requirements S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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