Medical Administrative Assistant

About the Role

The Medical Assistant works under the supervision of the Nursing Supervisor and/or the Medical Director to provide services for both preventative health and urgent health care needs for students at Northeastern University presenting to University Health and Counseling Services (UHCS).

Responsibilities

• Preparing patients for clinical visits, thoroughly completing the check-in process including taking vital signs, point of care testing, and scheduling follow-up care for patients.
• Providing patient instruction and education as directed by clinical staff.
• Aiding in scheduling follow-up visits for students after clinic visits, hospital, or specialist visits.
• Maintaining clear documentation, including charting, checklists, and processing records/authorizations as directed.
• Assisting with medication administration in clinic, vaccinations, therapeutic injections, and related duties.
• Assisting clinicians with exams and procedures, including specimen collection/labeling, instrument handling, chaperoning, and coordinating lab drop-off per protocol.
• Assisting in facility preparation and maintenance.
• Providing education and support for students regarding self-care and navigation of health systems.
• Supporting implementation of defined quality assurance standards.
• Assisting with management of medical and pharmaceutical supply monitoring.
• Participating in team meetings, peer and qualitative reviews as assigned, staff development programs as assigned, and maintaining professional licenses and certifications.

Requirements

• MA certification.
• Current Basic Life Support certification.
• Experience in computer systems, including web-based and Microsoft Office applications.
• Demonstrated success in working inclusively in a highly diverse colleague and student setting.
• Demonstrated ability to perform safely while engaged in sequential and simultaneous responsibilities in a busy outpatient clinical setting.
• Strong written and verbal communication skills.
• Proactive approach to work responsibilities.

Preferred Qualifications

• Previous experience in a fast-paced, student-facing environment.
• Knowledge of Massachusetts Immunization Compliance.

Schedule

This is a full-time, 5-day, 40-hour per week, in-person position. Hours include one weekday evening.

Pay

The expected hiring range for this role is $23.37 - $32.14 per hour. The starting salary will depend on education, experience, location, knowledge, expertise, and skills, as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Benefits

Northeastern University offers a comprehensive benefits package for eligible employees, including:

• Medical, vision, and dental coverage.
• Paid time off.
• Tuition assistance.
• Wellness and life insurance.
• Retirement plans.
• Commuting and transportation benefits.

Visit https://hr.northeastern.edu/benefits/ for more information.