Media Title Metadata Specialist

Location: Burbank, CA – onsite

About the role

We are seeking a Media Title Metadata Specialist to join our Content Operations team. This team is responsible for the intake of media metadata and artwork assets and preparing them for publication on client platforms. Reporting to the Director of Content Operations Metadata, this person will fill a critical role in the content supply chain by ensuring that titles are correctly identified and relevant records are matched together. This is a cross-functional operational role specializing in content metadata, including describing titles with genre, microgenre, theme, keyword, and mood tags to support curation and discoverability. You will be key to content findability, ensuring that the client’s streaming library is accurately identified, described, and organized.

The ideal candidate has a background in technical operations in the media and entertainment industry, as well as experience organizing and describing content accurately and effectively. You should be able to work in a high-volume, deadline-driven environment while collaborating cross-functionally with operations and curation teams. You will become familiar with different areas of our content production workflows, such as media and JSON file ingestion, quality control of assets, and review of metadata and artwork, with your primary responsibility being title matching and tagging.

Responsibilities

• Matching incoming program records to existing internal and external titles
• Researching titles on public websites as well as on internal databases
• Curating and applying original descriptive metadata for titles to best support stakeholder needs
• Escalating unidentifiable records
• Recognizing gaps or overlaps in the tagging vocabularies and flagging these for review
• Tagging content for discoverability and findability in an effective and efficient manner and according to established guidelines
• Meeting deadlines and managing priorities
• Communicating status and progress updates in a clear and timely manner
• Using available tools and resources to track progress of work within shared departmental systems
• Checking artwork and metadata for technical correctness and adherence to client standards
• Assisting with metadata remediation projects such as auditing portions of the catalog, standardizing tagging based on newly normalized values, correcting inaccuracies in production metadata, and backfilling enriched metadata from a third-party source
• Identifying and describing unique titles using a title management and matching platform
• Performing technical QC on various media codecs (ProRes, H.264, HQ MPEG, and M3U8) to ensure files meet client specifications
• Uploading, downloading, organizing, transferring, and transcoding media files as needed
• QC of HD/SD media files, including video playback using a media asset management system
• Accurately uploading, ingesting, and QCing content and metadata
• Working with reading and editing JSON files
• Working with closed caption and subtitle files

Requirements

• 3+ years of experience in a professional setting for new media, audio/video, and/or interactive consumer entertainment products, preferably in a video delivery environment
• BA degree in TV/Film production, Library and Information Science, or related discipline preferred
• Knowledge of standard digital media formats and metadata
• Experience in nonlinear editing systems (Final Cut Pro, Avid, Premiere)
• Excellent problem-solving skills and ability to troubleshoot technical and operational problems and challenges
• Knowledge of large language models (LLMs) and tools, including prompting and responsible use of artificial intelligence (AI) to review descriptive metadata for inconsistencies, suggest relevant keywords, assist in translation, and accelerate workflows
• Ability to effectively collaborate in a team setting as well as multitask, organize, and prioritize work independently
• Strong attention to detail
• Proficient working on both Mac and PC platforms
• Strong knowledge of administrative software and cloud storage (Microsoft and Google Suite applications)
• Ability to read JSON files, feeds, and searches
• Descriptive cataloging or tagging experience
• Copywriting or editorial experience
• Experience with project management software and tracking workflows