Media Manager, Staples Media Network
About the role
Framingham, Massachusetts, United States
ApplyStaples is business to business. You’re what binds us together.
Responsibilities
- Support the Sr. Manager in building vendor relationships and delivering against established sales targets.
- Activate media across multiple channels, including paid search, display, email, and onsite placements (Staples.com, SA.com).
- Manage concurrent media campaigns from launch to completion using strong project management skills.
- Identify and participate in new-business pitches to expand the SMN vendor portfolio.
- Support annual planning, quarterly reviews, forecasting, and regular vendor check-ins.
- Partner with merchandising leaders to grow revenue, adoption, and strategic alignment across vendor partnerships.
- Collaborate with analytics teams to deliver reporting and refine future campaign plans based on results.
- Lead vendor and agency calls such as status meetings, reporting readouts, and performance discussions.
- Guide strategy development, vendor selection, budget planning, and KPI alignment across campaigns.
- Provide insights to optimize campaigns and interpret results to drive business decisions.
- Coordinate cross-functional collaboration with merchandising, marketing, media, inventory, and promotional teams.
- Oversee billing and invoicing workflows and maintain accurate operational processes.
- Serve as day-to-day contact for vendor partners and agency teams.
- Triage campaign execution with media planners and ad operations to ensure timely and accurate launches.
- Deliver best-in-class service to tier-1 vendor partners while scaling support for tier-2 and tier-3 partners.
Qualifications
- 5+ years of advertising, media, or account management experience; agency experience preferred.
- Experience supporting digital media strategies, including planning, execution, and measurement.
- Familiarity with multiple digital media channels (search, display, email, onsite, etc.).
Preferred Qualifications
- E-commerce experience, ideally within a retail media network or with retail brands.
- Experience activating campaigns using first-party data (CRM) and audience-led targeting strategies.
- Understanding of lower-funnel media KPIs (sales, ROI/ROAS, revenue) and tactics that drive them.
- Comfort leading high-impact stakeholder conversations across vendors, agencies, and internal teams.
Pay
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.
Schedule
In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Benefits
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Legal Information
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.