Media Lab Operations Coordinator & Analyst

Key Responsibilities

• Engage our media agencies to ensure their day-to-day work is flawless and lead monthly/quarterly project management to ensure all agency deliverables are reported correctly and on time and spend is validated against invoices.
• Manage work streams related to staffing, financial accountability, and agency quality including budget forecasting for projects and PO requests.
• Collapse compliance & audits: Coordinate bi-annual compliance checks across regions (NA/EMEA) and organize documentation for Global Procurement Organization (GPO) or audit requests.
• Update agency governance pillars, including links, resources, and policies to ensure they are current for all stakeholders.
• Prepare presentations for senior management and monitor PMM feedback scores, escalating unaddressed issues.
• Lead core work streams to understand media performance by campaign size and tiering to shape overall Media Operations strategy.

Project Tracking

• Manage work streams related to staffing, financial accountability, and agency quality including budget forecasting for projects and PO requests.

Compliance & Audits

• Collapse coordinate bi-annual compliance checks across regions (NA/EMEA) and organize documentation for Global Procurement Organization (GPO) or audit requests.

Governance Maintenance

• Update agency governance pillars, including links, resources, and policies to ensure they are current for all stakeholders.

Stakeholder Communication

• Prepare presentations for senior management and monitor PMM feedback scores, escalating unaddressed issues.

Agency Management

• Lead core work streams to understand media performance by campaign size and tiering to shape overall Media Operations strategy.

Media Analyst

• Support the global media team through business analysis of our forecasted and actual spend data.
• Understand when a new data set appears and how to move from forecast, planned, and actual spend changes the nature of how we report.
• Maintain and optimize dashboards of key reporting stats for executive leadership and internal stakeholders to ensure forecasting accuracy.
• Analyze forecasted vs. actual spend data and develop narratives explaining how reporting shifts across forecast, planned, and actual phases.
• Create compelling data narratives that tell the story behind the numbers.
• Access, query, and extract data from various internal data sources, including relational databases (SQL, MySQL, PostgreSQL, Oracle), data warehouses, APIs, and spreadsheets.
• Develop and optimize SQL queries to retrieve specific datasets for analysis.
• Translate business questions into analytical problems and develop appropriate solutions.
• Identify and resolve data quality issues, inconsistencies, and discrepancies.

Knowledge, Skills + Experience

• 2-3 years within a marketing discipline (media agency or client-side) with specific experience in media, marketing, and advertising technology.
• Technical Proficiency: SQL skills for extracting data from multiple sources; superior Google Sheets/Microsoft Excel skills; familiarity with BigQuery, Google Cloud, and ETL processes.
• Analytical Mindset: Ability to translate business questions into analytical problems and create compelling data narratives.
• Communication: Strong written and verbal communication skills with the ability to convey complex findings to cross-functional teams and senior management.
• Operational Excellence: Detail-oriented self-starter with a high level of accuracy, timeliness, and demonstrated problem-solving skills.
• Bonus: Programming experience (Python, Javascript, App Script) is a plus.

You belong in our global community

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Equal Opportunity Employer

HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.