Media Account Supervisor

About the role

The Media Account Supervisor supports the day-to-day operations of a complex global media account. Key responsibilities include:

• Supporting media campaign operations and project delivery.
• Driving the entire process of media plan implementation from initiation to completion and analysis, ensuring achievements, deliverables, and budgets are met.
• Facilitating communication across internal and external teams to maintain alignment on timelines, dependencies, and deliverables.
• Serving as a liaison for billing, budgeting, and tracking processes to ensure financial accuracy and efficiency.
• Partnering with strategy and media teams to interpret campaign performance and translate insights into actionable next steps.
• Identifying process improvement opportunities and implementing scalable solutions that enhance operational workflow.
• Maintaining strong client relationships by understanding their business needs and proactively addressing issues or opportunities.

Qualifications

• 3-5+ years of relevant work experience in digital media, integrated marketing, project management, or account management.
• A strong understanding of media planning, buying, and reporting fundamentals.
• Strong collaboration and organizational skills are critical.
• Experience working with global brands and coordinating with partner agencies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and project management tools (e.g., Smartsheet, Monday.com, or similar).
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client and business needs.
• Demonstrated critical thinking ability.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• A self-starter who is comfortable with being flexible in an ever-changing environment.