Materials Supply Controller Senior

About the role

Maintains inventory levels and oversees the lifecycle management of IT equipment, materials, and supplies by reviewing and approving replenishment requests, processing requisitions, and maintaining accurate inventory and asset records. Coordinates the receipt, inspection, classification, storage, distribution, and disposition of IT assets, including networking equipment, while ensuring Configuration Management Database (CMDB) and inventory records remain current.

Responsibilities

• Leads, trains, and mentors a team responsible for requisitions, order fulfillment, inventory operations, and asset lifecycle management.
• Covers IT equipment requests by validating inventory and Configuration Management Database (CMDB) records before new purchases, managing fulfillment, and collaborating with project managers, engineers, procurement, vendors, and internal stakeholders.
• Receives, identifies, inspects, classifies, documents, stores, distributes, and tracks IT assets, including networking equipment (e.g., access points, switches, routers, gateways, and firewalls), while maintaining accurate inventory, Configuration Item (CI), and asset records in ServiceNow or an equivalent IT Service Management (ITSM) platform.
• Evaluates equipment condition and determines appropriate disposition, including redeployment, storage, recycling/disposal, or vendor Return Merchandise Authorization (RMA) and warranty processing.
• Reviews and approves requisitions, stock requests, purchase orders, invoices, and inventory replenishment activities in accordance with established policies and procedures; determine replenishment levels using historical usage and inventory analysis.
• Maintains inventory, purchasing, pricing, quality, quantity, delivery, and reporting records; prepare regular inventory and operational reports for management.
• Schedules and leads physical inventories, monitors inventory levels, and ensures materials are available to support university operations in accordance with established policies, procedures, and supply chain best practices.
• Leverages AI in routine tasks and contributes ideas for using AI to improve the unit’s efficiency and overall performance.
• Takes responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
• Collaborates across teams and actively participates in ET/ASU events and programs.

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Information Technology, Information Systems, or a related field.
• Possession of a valid U.S. driver's license and ability to meet ASU driving requirements.
• Experience with ServiceNow or an equivalent ITSM platform, including CMDB and Asset Management modules.
• Experience in IT asset management, supply chain, warehousing, procurement, logistics, or enterprise inventory operations.
• Experience supporting enterprise networking or infrastructure environments.
• Experience with inventory reporting, asset reconciliation, RMA/warranty processing, and CMDB accuracy.
• Experience working in higher education, public sector, healthcare, or other complex enterprise environments.
• Knowledge of IT asset lifecycle management, inventory control, supply chain, and warehouse operations.
• Ability to identify networking equipment, assess equipment condition, and maintain accurate CMDB and inventory records.
• Strong organizational, analytical, problem-solving, and communication skills with the ability to coordinate across technical and business teams.
• Demonstrated ability to model empathy, compassion, and emotional intelligence.
• Experience in a values-driven organization with a strong commitment to inclusion and belonging.
• Ability to cultivate a psychologically safe environment where all team members can thrive.
• Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
• Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.

Benefits

Salary: $66,200 - $85,000; depends on experience

Pay

$66,200 - $85,000; depends on experience

Schedule

N/A