Master Scheduler

About the role

The Role

A player-coach who owns the full scheduling function: master production scheduling, MRP/APS exception management, ERP planning discipline, forecast inputs, capacity and material visibility, and fast data-driven decisions that keep customer demand moving.

You move fast, stay responsive, and use AI to work smarter across everything you do.

Who You Are

• Hands-on leader - builds the strategy and executes it
• Scheduling expert, systems thinker, and practical problem-solver who can turn imperfect data into timely decisions
• Fast-moving, highly responsive; thrives in fast-paced environments
• AI-first operator who drives that mindset across the team

What You’ll Do

Planning & Scheduling Ownership

• Own the master production schedule, job release priorities, and daily planning execution
• Manage MRP/APS exceptions and resolve material, capacity, data, and scheduling constraints
• Balance customer demand, inventory objectives, production capacity, and material availability

Systems, Data & AI Enablement

• Maintain planning-related ERP master data, parameters, and schedule assumptions
• Build and use dashboards, reports, AI tools, and automation to improve speed and productivity
• Identify recurring planning issues and drive practical root-cause countermeasures

Cross-Functional Execution & Improvement

• Partner with Purchasing, Manufacturing, Engineering, Sales, and Customer Service to align priorities
• Support SIOP inputs, forecast assumptions, lead-time guidance, and realistic delivery expectations
• Improve planning accuracy, inventory performance, schedule reliability, and on-time delivery

Why Con Forms?

• Benefits (Effective 1st Day of Month Following Hire Date)
• Employee Programs
• Career Growth

Responsibilities

Under the direction of Supply Chain Leadership, the Master Scheduler owns the planning and scheduling processes that balance customer demand, production capacity, material availability, inventory objectives, and business priorities.

This role serves as the organization's subject matter expert for production planning, forecasting, scheduling, ERP planning systems, and planning process improvement.

Utilize AI, automation, reporting, and analytical tools to improve planning productivity, decision quality, and organizational effectiveness.

Analyze and develop inventory and planning strategies for families of parts, including forecasting, safety stock, replenishment methods, and ERP planning parameters.

Develop and maintain planning dashboards, reports, and performance metrics that provide timely visibility to demand, capacity, inventory, and schedule performance.

Run material workbenches to firm manufacturing jobs ready to launch. Investigate jobs not ready due to material shortages, capacity constraints, data issues, and other planning exceptions and drive timely resolution.

Facilitate the monthly Sales, Inventory, and Operations Planning (SIOP) process and maintain forecast assumptions, planning data, and ERP forecasts based on business decisions.

Review MRP, APS, and ERP planning exception messages and take appropriate action to resolve exceptions based on business impact and urgency.

Release and manage manufacturing jobs in support of customer demand and production priorities. Support the continued development of efficient and increasingly digital planning and scheduling processes.

Work with Manufacturing to define work center capacities, maintain accurate ERP capacity assumptions, and proactively develop countermeasures for constrained or overcapacity resources.

Own planning-related ERP data integrity and system health. Investigate planning errors, identify root causes, and implement corrective actions.

Work with Engineering to implement engineering changes while minimizing schedule disruption, material shortages, excess inventory, and obsolete inventory.

Process inventory adjustments according to departmental procedures and assist in root cause analysis and corrective actions related to inventory inaccuracies.

Communicate with Customer Service and Sales to provide lead-time guidance, schedule visibility, and realistic delivery expectations.

Manage the transfer order process between facilities according to departmental procedures.

Assist Production with problem resolution related to shortages, scheduling priorities, inventory discrepancies, and ERP system accuracy.

Assist in keeping Planning Department procedures updated and in compliance with ISO standards.

Complete special projects as assigned.

Participate on cross-functional teams to improve safety, quality, delivery, inventory performance, productivity, and cost through continuous improvement activities.

Follow and comply with all safety and work rules and regulations.

Maintain current knowledge of planning practices, ERP systems, supply chain trends, automation technologies, and AI-enabled tools through continuing education and professional development.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, or equivalent experience
• Five years of planning, scheduling, supply chain, or ERP-intensive manufacturing experience preferred
• Strong understanding of forecasting, inventory management, capacity planning, and production scheduling
• Experience with ERP systems; Infor CSI/Syteline preferred
• APICS/ASCM certification preferred
• Demonstrated ability to use data, analytics, automation, and AI tools to improve business performance
• Strong analytical and problem-solving skills
• Ability to prioritize effectively and make sound decisions in a fast-paced environment
• Strong communication and cross-functional collaboration skills