MASTER PROFILE: General Manager

Requirements

• 3+ years of retail sales, fitness sales, or wellness spa experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Comfortable Networking with other business owners.
• Implementing Grass Roots events within the local community.
• Ability to work independently and collaborate with studio owner.
• Manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and able to handle confidential information.
• Able to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking within the Community.
• Implement sales process to schedule prospects into Intro class.
• Drive Membership sales through outside sales and business development efforts.
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
• Hire/Manage all instructors at the studio.
• Profilince in Club Ready, to include revenue reports, attendance reports, etc.
• Review instructor evaluations performed by Master Trainers.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Strategically manage marketing campaigns to generate leads for the studio.
• Marketing/Sales SOP Implement with Sales Staff and Instructors.
• Marketing/Sales - Comfortable Implementing Social Media Posts on Facebook, Instagram, & Member Newsletters, Email Marketing.
• Any other duties as assigned including organizing, cleaning and making studio presentable including retail.

Pay

This position offers a very competitive base salary; based on experience & performance. This position offers commission paid on studio sales based on sales performance of their team. Opportunity to bonus, based on performance targets and measurable outcomes.

Benefits

• PTO, Vacation Pay, Holiday Pay.
• Unlimited growth potential as well within the company.