Master Control Tech

About the role

We are seeking a highly skilled and compassionate Key Control (Master Control Technician) to join our team. If you are passionate about providing care to youth in need and want to join a top-notch team, please apply today!

Company

Company: Youth Opportunity Investments - Memphis Youth Academy
Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Memphis Youth Academy in Memphis, Tennessee is a higher-capacity Youth Academy (approx. 68 beds) serving boys ages 13 to 18 in a trauma-informed residential setting.

Key Responsibilities

• Monitoring and control of facility access and monitoring of the facility, youth, and line movement.
• Placing and answering calls, remembering names of facility staff including location and facility program routines.
• Monitoring the entrance and exit of visitors and proper documentation of visitation, off-site trips, and appointments of youth and staff.
• Authorizing, monitoring, and documenting youth movement.
• Monitoring of video systems.
• Completing perimeter checks at the beginning and end of each shift.
• Communicating emergencies to the appropriate staff.
• Notifying supervisor of receipt of paperwork, court orders, etc.
• Logging all staff entering and leaving the facility.
• Monitoring the fence, fire, and security alarms.
• Performing other duties as assigned.

Requirements

• Education: High school diploma or equivalent required.
• Experience: Minimum of one year experience working with at-risk youth or working in a monitoring/control role in an institutional setting.

Skills

• Ability to think and act independently.
• Advanced oral and written communication skills.

Physical Demands

• Must be in good physical health and emotionally stable.
• Must be able to move about the property.
• Must be able to participate in youth activities.
• Must be able to transport youth or staff.
• Must be free of communicable diseases as defined by the state and to the extent that data is attainable under the law.
• Must be able to pass PAR evaluation of physical techniques and written certification exam.

Other

• Must maintain an appropriate and valid state driver’s license.
• Must meet state criminal background check requirements.

Benefits

• Medical, Dental, Vision, and Life Insurance eligible after 60 days of employment.
• 401k with 100% match up to 4% of your salary after 60 days of employment.
• Paid Time Off and 7 Paid Holidays (for full-time employees).
• Tuition Assistance and Opportunities for Growth.