Maserati Sales & Aftersales Trainer - Northeast Region

About the role

Deliver engaging training that strengthens dealership performance across Sales, Aftersales, Product Knowledge, and Customer Experience. This role partners with Maserati dealerships to identify learning needs, deliver training solutions, support new model launches, and reinforce Maserati brand standards.

Role Objective: Develop confident, knowledgeable, and customer-focused Maserati dealership teams that consistently deliver a premium Sales and Aftersales experience aligned with the Maserati brand.

Responsibilities

• Deliver instructor-led, virtual, and blended training for Maserati Sales and Aftersales personnel
• Deliver product, technology, sales, customer experience, and Aftersales training
• Support new model and product launches across the Maserati dealer network
• Partner with dealership leadership to identify training and performance gaps
• Provide coaching and follow-up to reinforce learning and improve performance
• Develop and maintain training materials, presentations, videos, microlearning, and digital content
• Collaborate with internal departments and global training teams on curriculum development
• Monitor training participation, completion, and effectiveness
• Conduct dealership visits and provide field support when needed
• Build strong relationships with Dealer Principals, General Managers, Sales Managers, Service Managers, and dealership personnel
• Maintain accurate training records and support LMS administration
• Travel regularly to dealerships and training locations

Requirements

• High School Diploma or GED
• 5+ years of Automotive retail, sales, Aftersales, or training experience
• Experience delivering in-person and virtual training
• Strong presentation, communication, and facilitation skills
• Ability to work effectively with diverse personalities and learning styles
• Strong organizational and project management skills
• Proficiency with PowerPoint, Excel, Word, and digital training platforms
• Passion for automobiles, luxury brands, and customer experience
• Ability to travel regularly
• Clean driving record

Preferred Qualifications

• Previous dealership or automotive training experience
• Sales, Service, or dealership management experience
• Experience developing digital, video, or microlearning content

Skills

• Communication & Presentation
• Product & Brand Knowledge
• Customer Experience
• Dealer Partnership
• Coaching & Development
• Active Listening
• Adaptability
• Problem Solving
• Business Acumen
• Project & Goal Focus
• Emotional Intelligence
• Continuous Learning

Benefits

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit

We proudly support all paths to parenthood, including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer:

• 17+ paid holidays, including shut-down from December 24th through New Years Day every year
• Vacation, float & wellbeing days, sick time, and fully paid parental leave when your family needs you most

Competitive Retirement Savings Plans

We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. — supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program

Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.